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Terms & Condition

Booking
On confirmation of booking your contract is with M/s Travel India Today A contract exists between us when we confirm your tour/travel services and have received the deposit amount from your end.

Payment
As soon you are ready to proceed with the reservations, you will be required to send 20% of the total tour cost as an advance payment to make the booking. Apart from the 20% of the tour price, you would also need to pay us the full amount for air/train tickets to be issued.

As soon as the advance is received, we will initiate the bookings for your hotels reservations, book your tickets and start making necessary arrangements for your trip and keep you updated.

Once this is done, a reservation status will be sent to you. You will then be required to pay another 20% of the tour cost at this point.

Balance Payment
Balance 60% of the tour price can be paid by you upon your arrival in India by cash, but before the commencement of the services. Alternatively you could pay by bank transfer a fortnight before your arrival.

Please note that the prices quoted are as per the prevailing foreign exchange conversion rates. The final price will therefore be subjected to fluctuations, if any, and will be accordingly adjusted at the time of receipt of payment.

Note
Apart from above, in case of bookings for special train journeys, hotel or resort bookings during the peak season (X-Mas, New Year, Pushkar Fair, Diwali etc) full payment is required to be made at the time of booking itself.

Policy Regarding Cancellation / NO SHOW / EARLY DEPARTURE

We would deeply regret your decision to cancel your trip to India, however we realize that there are many valid reasons that this can happen. Cancellation must be notified in writing and will take effect the day it is received by Travel India Today.

The following cancellation charges will apply

  • If cancellation is 90 days prior to arrival- 50% of the deposited amount towards 'Tour cost" shall be refunded.
  • If cancellation is between 90 days to 60 days prior to arrival - 30% of the deposited amount towards "Tour Cost" shall be refunded
  • If cancellation is between 60 days to 30 days prior to arrival - 20% of the deposited amount towards "Tour Cost" shall be refunded
  • If cancellation is within 30 days prior to arrival - No Refund

 

Cancellation of Flight Tickets
Flight Tickets booked are non refundable. Name change and date change can be considered as per the rules stipulated by the airline.

Refund
In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 - 4 weeks due to banking procedures. If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount.

Mode of Payment:
can make payment using any of the following methods

  • By Online Payment Gateway system through (American Express / Visa / Master Card / Discover / Diners Club).
  • By Debit Card verified by Master/ Visa / Maestro.
  • By Offline Credit Card Payment (American Express / Visa / Master Card / Discover / Diners Club).
  • By Cash / Cheque / Demand Draft.
  • By Bank Transfer (RTGS & NEFT).

 

International clients can make payment using any of the following methods

  • By Online Payment Gateway system through (American Express / Visa / Master Card / Discover / Diners Club).
  • By Debit Card verified by Master / Visa / Maestro.
  • By Offline Credit Card Payment (American Express / Visa / Master Card / Discover / Diners Club).
  • By Bank / Telex Transfer to our Bank A/c.

 

In case of payment through credit/ debit card, the bank charges (3% extra) - would be levied over and above the total amount.

Note :
All payments should be free and clear of any withholding tax and deduction.
Bank charges, if any, for remittance (by remitting bank or by intermediary bank) would be strictly borne by payer.

Arrival and Departure Policy

  • Check-In Timings: 1200 - 1500 Hours
  • Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.
  • Check-Out Timings: 1000 - 1200 Hours
  • Late check-outs are available on request and subject to availability / Payment

 

Extra Usage of Vehicle
Please note that the cost of extra usage of vehicle (cars / coaches with the driver) is not included in the services and hence extra usage of Vehicle after transfer or after sightseeing is not allowed until unless it is mentioned in the detailed itinerary / services.

Our liabilities & limitations
Please note that after the finalization of the tour/service cost, if there are any hikes in entrance fees of monuments/museums, taxes, fuel cost or guide charges by the Govt. of India, the same would be charged as extra.

Travel India Today rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such change - the rates quoted by us before modification can be changed by us according to the modifications by hotels or airlines.

Travel India Today and its associates acts only in the capacity of an agent for the hotels, airlines, transporters, railways & the contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us - are issued subject to terms & conditions under which these services are provided by them. The tickets, coupons or passage contract in use by carrier / hotel or other contractors rendering services shall constitute the sole contract between the Clients and such contractor.

Travel India Today - itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or while on the trail. Indian Holiday Pvt. Ltd. reserves the right to amend any aspect of the itinerary including transportation and accommodation without notice in the interest of the trip, participants' safety, comfort and general well being without making any rebate, allowance or refund and extra cost, if any, would be payable by the client.

Travel India Today shall not be responsible for any delay or change in programme or expenses incurred or special / consequential loss, injury and damage - directly or indirectly - due to natural hazards, flight cancellations, accident, breakdown of machinery or equipments, breakdown of transport, weather, sickness, landslides, political closures, acts of God, perils incident to the sea, floods, fire, acts of Government or any other authorities, wars, civil disturbances, riots, theft, pilferage, epidemics, quarantines, medical or custom department regulations, defaults, or any other causes beyond our control or any untoward incidents or any such causes whatsoever including any liability or extra expenses sustained by the Clients. Further, the Clients shall be liable for the liability or extra expenses incurred by him / her as a result of the forgoing causes.

Travel India Today shall not be responsible and shall not accept any liability towards the Clients or his/her legal representative for any loss of property or damages resulting from death or injuries including loss of services which the Clients may sustain on account of act, negligence or default by any transportation Company, hotel agents or any other body of persons, its agents or service providers providing such services or facilities or arising out of or while engaged in any tour, means of transportation or other services, whether due to ownership, maintenance , use, operation or control of any automobile, bicycle, boat, motor, or other vehicle in common carrier or otherwise and whether due to its or there negligence or otherwise or regardless of how caused. Clients using sporting equipment, bicycles, sailing boats, scuba diving gear, hired or supplied by hotels or rental bodies shall do so at their own risk.

Travel India Today do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggage & personal property/s at all times are at the client's risk.

Travel India Today reserves the right to cancel any services in case it deems that the tour, trip or passage is impracticable for any reason or should circumstances warrant such action, upon refunding the value thereof and the Client shall not have any other or further claim against the company by any reason thereof.

Travel India Today reserves the right to refuse to carry out its contract with any person whom it may consider to be undesirable in its absolute discretion and it shall not be required to show any reason for doing so.

All disputes arising in connection with this Agreement shall be referred to an Arbitrator to be appointed by Indian Holiday Pvt. Ltd. All such disputes shall be subject to the jurisdiction of Delhi (India) Courts only. The laws of India shall govern the validity, interpretation, construction, performance and enforcement of these terms and conditions.